Privacy & Cookies Policy

The Privacy Policy and Cookie Policy are currently being updated. For any question please contact us by sending an email to info@urbancom.gr.

The website www.urbancom.gr is operated by Urban Communications. Responsible for processing is the company Urban Communications, a company that has been established and operates in accordance with the laws of the Greek state, with registered office in Koutarelia 81 Volos.

With absolute respect for personal data, the company Amasis Communication Design, takes the protection of your privacy very seriously. This Privacy Policy is intended to inform you about the information collected by us when you post data through the Website, how it can be used and disclosed, and how you can control the use and disclosure of the information you provide. concern you and how this information is protected. If you have any questions about your privacy policy, please contact us by emailing us at info@urbancom.gr.

This privacy policy applies only to the Website.

When you visit our website and while browsing it you are not obliged to provide information directly to us. However, when you use certain features of the Website, such as when you sign up for specific services, access certain content or features, or when you interact directly with the Website, we may ask you to provide information such as:

Contact details such as name, email address, postal address, telephone number, mobile phone number, and VAT number.

Information that is automatically collected during your visit and interaction with the Website:

When you visit and interact with the Website, no information is collected automatically (except cookies).

How we use the information we collect

Communications via email or phone:

With your consent, we may use the information we collect to send you e-mail communications, such as information about our services.

We may use the information we collect to satisfy your requests for services and information exclusively for Urban Communications. For example, we may use your contact information to respond to your requests for service or to send you information about your orders or to inform you about new services.

Your data remains in the files of our company only for a minimum time and only with the aim of providing a high level of services in the execution of your orders. This information is kept in special files that comply with the necessary safety regulations. These items are deleted based on the data management policy. In case the law stipulates the retention of data for a longer period of time, this is done only within the framework of the law and observing all the necessary security regulations.

According to the EU Privacy Policy, you can access, correct, supplement, update, freeze or delete your personal data at any time by contacting us at info@urbancom.gr

According to current laws and regulations, you must send proof of identity with your application. You will receive a response to your request within thirty days at the latest.

Confidentiality and security:

We restrict access to your contact information, to employees or associates who we reasonably believe need to know this information in order to provide you with services or to perform their work, solely within the framework of Urban Communication. At the same time, all employees and associates of our company have signed a confidentiality agreement for the management of personal data. We have also adopted technical, physical and administrative procedures that are appropriate to protect your information from loss, misuse and alteration.

Changes to the privacy policy:

We may update this Privacy Policy at any time to reflect changes in our practices and the services we provide. If we modify this privacy policy, we will update the "Effective Date". We will notify you of any material changes to the way your information is managed by placing a notice on our Website or by sending a notice to the primary email address specified in your account.

Questions and Tips:

If you have any questions about your personal data protection policy, please contact us at info@urbancom.gr and we will be happy to assist you.

Cookies Policy

The Website uses cookies to improve the user navigation experience.

"Cookies" are small files with information that the web server stores on a user's computer, so that every time the user logs on to the website, the latter retrieves that information and offers the user related services.

The cookies of our Website are divided into three categories:

Necessary cookies - functionality cookies: They are necessary for the operation of the Website and the improvement of its usability.
Statistical cookies: They help us understand how visitors interact with pages by collecting anonymous information.
Promotional Cookies - Marketing Cookies: They facilitate the display of ads that are more interesting and attractive to any user.

Cookies are stored on the computer of users, who can fully control their application. Users can disable or restrict cookies by modifying their browser settings. This process can be performed automatically. However, we point out that refusing to use cookies may limit the performance and functionality of our Website.